Designing a CRM system together with the hive company for the work of the law firm Pinko Barkan.
• Research and implementation of the company's complex work process.
• Researching competitors and understanding the difference between the company and the competitors, what are the company's strengths, what are the advantages and what are the disadvantages.
• Conducting surveys for customers and employees
• Draw conclusions from the controllers and implement them in the system.
• Help existing employees adapt to the new effective form of work.
• Working with a ׳kavert׳ company on a CRM system.
• Characterization of the various users and their needs and providing a quick solution to the problems that arose during the UX.